Yesterday I went to the post office to ship some of my books and there was a fairly long line, probably because the post office was closed on Monday for Columbus Day.
I grabbed a number and had a seat. Because I’m at the post office so often, I know most of the employees. But yesterday an employee I’ve only seen a few times approached me and said that instead of waiting I could go use the automated postage machine in the lobby if I wanted.
I politely declined and told him I didn’t mind waiting. He seemed surprised but said “o.k.” and went on his way. [Read more…] about Some Things Are Better With Humans